Refund policy

We want you to love your purchase! Web orders are eligible for store credit only.

Non-Returnable Items:

• Sale items, gift cards, jewelry, accessories, seasonal/holiday items (final sale).

• Intimates (bralettes) and bodysuits.

• Items purchased with store credit (partial or full).

Return Conditions:

Items must be unworn, unwashed, and in original condition with all tags, including the Luxs Boutique tag attached. Returns will not be accepted if:

• There are stains, odors, or signs of wear (makeup, deodorant, scuff marks, etc.).

• The item was damaged after trying it on.

• Shoes are returned without their original box or show signs of wear.

Shipping costs are non-refundable.

To start a return, email luxsboutique24@gmail.com with "RETURN" in the subject line and include a picture of the tags. Please allow 24 hours for a response.